Automate your SMS campaigns and sell more.
Welcome every new customer, celebrate their birthdays, remind them about their rewards and follow up on every click. Now you can automate your next campaigns right from LeadWire.
SMS automation without paying for another platform
No more waiting on an integration or an API build. Automations are native to LeadWire and run on the data you already have there: contacts, audiences, custom fields, rewards and campaigns.
Automated welcome messages for every new customer
Timing is what turns a message into a sale. New subscribers no longer wait for your next mass send: they get your welcome within minutes, while intent is still warm, with a reward and inside your send window.
Turn buyers into loyal customers with automated rewards
Your rewards work on their own: thank every redemption, send a heads-up before a reward expires, recognize your VIPs when they cross your spend threshold and celebrate every birthday. Every detail is one more reason to come back.
Test your automation before you activate it
Decide when and to whom every message goes with Delay, Conditions and Send Window. Re-entry rules make sure nobody gets the same sequence twice, and opted-out contacts never receive messages. Before you activate, run a Dry Run without sending anything.
Automated SMS templates ready to use
The same ones you’ll find in Automations inside LeadWire. Use one as-is or edit any step.
Or build from scratch
Pick your own trigger and add as many steps, delays and conditions as the journey needs.
＋ Build from ScratchWhat 30+ million text messages in Puerto Rico taught us
We analyzed the SMS and MMS messages Puerto Rico brands sent through LeadWire. Automations do for you what worked best: personalize, remind and arrive at the right moment.
Source: LeadWire, Tendencias de Marketing por Mensajes de Texto 2026 (2026 Text Marketing Trends report). Analysis of more than 30 million SMS and MMS messages sent by local brands between January and October 2025.
Want a hand?
Book a call with our team and build your first automation together, from choosing the template to turning it on.
What is SMS automation?
It means sending text messages automatically when a customer does something: joins your list, redeems a reward, clicks a campaign link or reaches their birthday. In LeadWire you set it up once, with a trigger and its steps, and it runs on its own.
What kinds of businesses is it for?
Any business that talks to its customers by text message: restaurants, retail, beauty, education, healthcare and professional services, among others.
Do I need to connect another platform?
No. You create and activate automations directly in LeadWire, using your contacts, audiences, campaigns and custom fields. If you later connect your POS, online store or booking system, your automations react in real time to every purchase and appointment.
Does it use credits?
Yes. Each message uses credits, just like in a campaign.
Can I pause an automation?
Yes. Deactivate it from the menu and turn it back on whenever you want. If you edit it, it’s saved as a new version.
Do opted-out contacts receive messages?
No. Contacts who opted out never receive messages.