Learnig Portal

How can we help you today?

Search our knowledge base for answers to common questions

Role Overview: What Each Role Can Do

Assign roles to control what teammates can see and do—without drowning them in settings.


At a Glance

  • Admin: Full access everywhere.
  • User: Can do the work; limited settings.
  • Viewer: Read-only visibility.
  • Coupons: Coupon redemption only.

Role Access Cheat Sheet

Area / ActionAdminUserViewerCoupons
Create / Edit / Delete (general)
Coupons (navigate)❌*
Account Settings → General
Account Settings → Team Members
Account Settings → Accounts
Dashboard
Audience (list & details)✅**
Lead Magnets (within Audience)
Campaigns✅ (read-only)
Analytics✅ (read-only)
Billing✅ (read-only)
Developers✅ (read-only)

* Viewer “Audience” access excludes Lead Magnets and coupon creation.
** Viewers can open Audience pages but not Lead Magnets nor coupon creation.

Who to Choose (when in doubt)

  • Pick Admin for owners/leads who configure settings and teams.
  • Pick User for marketers who build audiences, send campaigns, and analyze results.
  • Pick Viewer for stakeholders who just need to see performance.
  • Pick Coupons for staff who only handle redemptions.

To assign a role: go to Account Settings → Team Members, choose the user, select the Role, and Save.

Ready to Turn Customers Into Loyal Fans?

Discover how automated SMS campaigns can boost engagement, drive repeat business, and streamline your operations—no matter your industry.